Digital Financial Inclusion

To serve the needs of digitally unaware communities, the Digital Financial Inclusion program has started on the literacy aspect through a Learning Management System (LMS) Chatbot that has been particularly designed to address the mission of the program, furthering DEF’s vision of bringing about digital inclusion.

The LMS Chatbot so far has brought 19,274 beneficiaries from 18 States under the ambit of learning process by registering them on it. These beneficiaries have started their exploration towards improved digital and financial understanding which could help them in better managing their finances as well as using digital medium thereby increasing their accessibility which is present at their disposal.

The program is working with women entrepreneurs and youth with the willingness to provide better insights on how they can make use of the services that are readily available to them if they have accessibility of a digital device like a mobile phone.