Oracle of Opportunity: Sushma Kumari’s Inspiring Journey of Service and Inclusion in Rural Jharkhand

Sushma Kumari, a 23-year-old post-graduate, operates the ‘Oracle Center,’ a SoochnaPreneur center in the Byang village of Ramgarh District in Jharkhand. Despite facing visual disability, Sushma is determined to serve her community, focusing on individuals with disabilities and the elderly. Her center, equipped with BC Sakhi and CSC ID, provides a wide range of services, including assistance in applying for Pan Card, E-Shram Card, Ayushman Card, and various financial and digital services. 

Sushma’s dedication extends beyond her own village, reaching neighboring villages that lack proper travel provisions. The Oracle Center serves as a vital resource for communities, especially considering the village’s location 8 km away from the main road. Recognizing the financial constraints of her community, Sushma offers services at lower costs, attracting a growing number of people. To further empower her center, she invested in additional devices, ensuring that anyone seeking her services does not leave empty-handed. Her journey towards earning the trust of her community was not immediate; she began with self-capacitation, obtaining DCS certification, and undergoing a course to operate as a BC Sakhi from the Bank. Her commitment to continuous learning and expanding her knowledge has made her capable of meeting the diverse needs of the people she serves.